AV Design Engineer

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Role:
Are you on the lookout for a new career opportunity that allows you to excel in building systems and managing projects on a global scale? Look no further! Moody's Collaboration Engineering (CE) team has an exciting opening for a Systems Engineer with a focus on AV and Video Conference design. Our team operates worldwide, with team members and collaborators situated across the globe.
At Moody's, we highly value engineers who are self-motivated, adept at problem-solving, and possess a knack for thinking creatively. We cherish innovation and hard work and are eager for you to leave your mark on our organization. Whether your passion lies in video conferencing, collaboration tools, hardware, or data capture and analysis, we have engaging projects that need your expertise. If you're enthusiastic about diving in and making a real impact, Moody's might just be the perfect place for you to thrive and grow in your career!

The CE Team is responsible for the following areas:
* Unified Communications and Collaboration environments such as MS Teams, Zoom, Zoom Phone, Trello, Miro and other UC platforms etc
* Mobility for Unified Communications as a Service
* Design and standardization of video conferencing rooms and solutions
* Development and enhancement of all products and services within the CE team

Responsibilities:
* Owning and driving all technical solutions related to the afore mentioned areas
* Contribute to the planning, assessments, and implementation of key digital projects within the collaboration platforms workplace
* Be a point of escalation for operations and other engineering team members
* Perform peer review of the work generated by other collaboration engineering team members
* Collaborate with Information security to implement security architectures that protects data beyond the confine of the companies networks/boundaries
* Produce re-occurring environment analytics and usage presentations
* Strong organizational skills
* Have the ability to "lead by example"
* Manage and work to resolve escalated incidents
* Reduce and remove technical debt of all legacy environments (as needed)
* Regularly interact with vendors and understand product roadmaps. Prepare Moody’s for product changes through detailed planning and analysis processes.
* Regularly meet with internal partners and gather feedback / implement voice of customer updates to our tools

Qualifications :
* Minimum 5+ years in an engineering role
* Ability to manage end to end design of complex AV and video conference room solutions.
* Ability to edit and modify CAD a Plus
* Experience in deploying Microsoft Teams Rooms
* Implementation and back-end configuration for conference room and A/V technology
* Understanding of SIP, VoIP, MPLS, AVoIP, and other similar network technology protocols
* Ability to perform onsite commissioning and testing of new AV solutions.
* Required to have experience with collaborations platforms such as Zoom and Microsoft Teams Meeting Rooms.
* AVIXA CTS, CTS-D, or CTS-I a plus
* Security Knowledge - Employing good security practices at all stages of the project life cycle. Server, application, network hardening and lock down to industry standards.
* MS Teams Admin certification a plus
* Prior experience in financial services is a plus
* Prior experience working with mergers and acquisitions pertaining to UCC solutions
* Identify bugs, test, reproduce, report, and work with the engineers on other teams to assist with a fix and test/verify fix versions
* Experience using ITSM tools
* Ability to write technical specifications for project
* Showcasing the attitude of continuous improvement within UCC services.

Workweek & Hours:
* Full Time, Monday-Friday.
* Must be flexible to work additional hours including weekends as required to meet project deadlines.

For US-based roles only: the anticipated hiring base salary range for this position is $97,300 - $141,100, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.