AVP-Systems Engineer- UNIX

Skills and Competencies

* 10+ years’ of SME level experience managing Enterprise Linux production environment
* Expertise in Sever setup, build, deployment and maintenance administering RedHat
Enterprise, Amazon Linux and Red Hat Satellite.
* Extensive experience with Red Hat Ansible Automation Platform for patching, configuration
baseline, and deployments.
* Proven technical leadership investigating complex issues and performing corrective actions,
track record in leading major incident recovery.
* Proficiency in bash/python scripting and automation using Ansible platform
* Experience of vulnerability remediation of Linux instances employing Qualys or other
vulnerability management products
* Experience with hybrid infrastructure, including cloud services (AWS, Azure, GCP) and
VmWare suite
* Knowledge of CIS L1 hardening standards.
* Highly impactful problem-solving skills and attention to detail.
* Experience with incident and change ITIL processes using ServiceNow or similar tool
* Ability to manage multiple priorities and respond to urgent issues effectively.
* Customer focused & solutions driven
* Exceptional written and verbal communication skills.

Education

* RHCSA, RHCE, AWS Certified SysOps Administrator or VCP-DCV are a plus

Responsibilities

* Leads Operations Excellence for request, incident and change management perspective
meeting Service Level Objectives and Improving Customer Experience.
* Shows up as the Linux expert, lead service recovery and mitigation when major incidents
occur. Identify root cause and implement permanent solutions.
* Drive continuous improvement through the adoption of automation and orchestration.
Example - automate repetitive tasks to improve consistency
* Owns Patch Management for Linux Systems.
* Owns the Vulnerability remediation process for Linux Systems.
* Participate in on-call rotation and provide after-hours support
* Contributes to the ownership of the Linux ecosystem:
o Linux OS Server standards maintained through the in-house image factory
o Security compliance (CIS L1 Hardenings)
o Sets standards for all the aspects of Linux Server space like monitoring, backup, etc.
* Contributes to global risk & control program to de-risk the infrastructure.
* Contributes to disaster recovery procedures and exercises.
* Contributes to technology roadmaps.
* Share your knowledge, coach and mentor junior members of the team
* Collaborate with other IT staff to ensure smooth and reliable operation of software and
systems for fulfilling business objectives and processes.
* Conduct regular system audits and security assessments.
* Develop and maintain documentation for application configurations, processes, and
procedures including SoPs
* Interaction across TSG towers and other business support areas for problem escalations,
resolutions, reporting and coordination.

About the team

The Technology Services Group (TSG) are seeking an experienced AVP - Systems Engineer to join
our global Operations team to manage, support the Enterprise Linux Environment.
You will work closely with internal business partners, architects, network, cyber-security
and other groups to understand project requirements and deliver scalable, reliable solutions.

This role offers an exciting opportunity to work on cutting-edge technologies, drive
innovation, and shape the future of our hybrid cloud infrastructure to support the organization's
growth and success. If you are passionate about Enterprise Linux technologies, possess strong
technical acumen, and thrive in a collaborative environment, we encourage you to apply and join
our team