Description de l'emploi

Niveau d'expérience: Experienced Hire


  • Corporate Services


  • MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

The role
The Travel Services Manager supports the overall goals of the Procurement & Sourcing Group (PSG) with a specific focus on travel category management, sourcing and operational excellence. The role assumes global category lead responsibilities for select travel sub-categories which could include any combination of the following: Chauffeured Car Service, Hotels/Lodging, Airlines, Rail, Corporate Card, Travel Agency, Rental Car or Travel Analytics

Role Responsibilities:
Analyze travel agency, corporate card and expense reporting data to effectively measure the travel program’s performance as it relates to T&E policy compliance, market share goals and preferred vendor usage
Draft and conduct request for proposals, vendor selection and negotiation with key travel suppliers (airlines, hotels, black car, travel agencies, etc.) on an ongoing basis
Lead travel vendor SLAs ensuring performance is closely supervised and deficiencies are actioned in a timely manner
Assist the Travel team in identifying value, cost savings opportunities at a regional and global level based on industry trends
Stay well-informed with travel industry trends and standard methodologies
Ensure all aspects of the travel program support the company’s duty of care efforts
Maintain strong relationships with global vendors - airlines, hotels, travel agency, ground transportation, etc.
Support travel arrangers and travelers with inquiries and feedback pertaining to Moody’s travel program (Ex: T&E policy, travel profile inquiries, and vendor feedback/complaints)

Bachelor's degree in Business Administration (or equivalent) from an accredited college/university.

GTP or CPM certification is a plus, but not required.

4-6 years of relevant work experience in travel procurement, travel consulting or travel industry.

Ability to perform trend analysis, forecasting and modeling based on various data sources in order to tell a story providing strategic recommendations.

Travel category management experience.

Experience working with global travel agencies, and different OBTs and GDSs.

Strong written and verbal communications skills, as well as interpersonal skills in order to effectively build relationships with internal and external team members.

Very strong Microsoft Excel and PowerPoint skills.

Ability to write cases, implement initiatives and track subsequent results.

Experience with reviewing and negotiating travel category contract terms.

Strong vendor relationship management experience, including supplier development, diversity, risk management and performance management.

Excellent organizational skills to multi task and prioritize projects.

Ability to work autonomously while keeping management informed of projects and initiatives.

Experience in non-Travel categories (Prof Svcs, IT, Telecom, etc.) is preferred, but not required.

Experience in the Financial Services industry is preferred.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Instructions de demande

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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