Description de l'emploi

Niveau d'expérience: Experienced Hire

Catégories:

  • Corporate Services

Emplacement(s):

  • Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

As a QA Associate, you will work in a dedicated team supporting a global Quality Assurance (QA) framework. In this role you will be required to understand an operational process, identify inconsistencies based on understanding MIS policies and procedures, liaise with global stakeholders to investigate and remediate inconsistencies, provide a high level of service and track and report on activity.
Responsibilities Include:
* Source required documents to perform a QA review including outreach to internal customers if needed.
* Perform QA reviews based on a defined process and applying a solid understanding of regulatory/ compliance requirements.
* Well-developed ability/aptitude to perform QA reviews with a high level of accuracy; maintain capture rate of 99.5% or greater in identifying documentation inconsistencies
* Record observations in a comprehensive manner to facilitate hand offs and follow ups.
* Proactively liaise with Credit Rating Analysts and partner groups to investigate inconsistencies, discuss MIS policies, procedures and guidelines, and remediate inconsistencies prior to set deadlines.
* Develop subject matter expertise to facilitate educated decision-making and discussions when faced with an exceptional scenario not covered by the process steps
* Collaborate with local and regional team members to solve problems, build consensus on and make recommendations for a path forward when faced with an obstacle or new scenario.
* Actively liaise with team leaders and managers to discuss and resolve open questions and brainstorm ideas/opportunities to improve and strengthen the operating environment
* Build knowledge and understanding of the tactical tools and broader operating environment including the MIS Credit Rating Process and related Policies, Procedures and Guidelines
* Identify and proactively research issues, exceptions, and data discrepancies; escalate as needed and follow up to resolve
* Support the manager with developing and updating process documentation (e.g. guidelines, FAQ’s, manuals). Make recommendations for efficiency opportunities.

Qualifications:
* Postgraduate in any stream with ~3 years of work experience, or graduate with minimum 4 years of work experience, with good academic record
* Prior experience in Quality Assurance profile and/or relevant internship experience a plus.
* Able to confidently follow a complex process and rapidly develop subject matter expertise without the need for continual quality checks on work.
* Excellent attention to detail and ability to complete transactional processes without concentration lapses
* Highly organized and efficient; able to complete multiple in-progress deliverables and move them forward
* Strong performer with aim to learn and grow with the organization
* Strong MS office skills, intermediate to advanced Excel skills and Power Point preferred
* Strong verbal and written communication skills; ability to confidently put across the view point without getting intimidated by seniority or role of the audience
* Solid presentation skills; capable of presenting points in concise and structured manner
* Willing to take ownership and pride in the process and the team’s deliverables, and motivated to provide a high level of service
* Resourceful and proactive, continually seeking ways to make improvements in the process/team/work environment
* Strong interpersonal skills; ability to work well within a team atmosphere as a supportive, helpful team member


External Job Description
External Job Description
As a QA Associate, you will work in a dedicated team supporting a global Quality Assurance (QA) framework. In this role you will be required to understand an operational process, identify inconsistencies based on understanding MIS policies and procedures, liaise with global stakeholders to investigate and remediate inconsistencies, provide a high level of service and track and report on activity.
Responsibilities Include:
* Source required documents to perform a QA review including outreach to internal customers if needed.
* Perform QA reviews based on a defined process and applying a solid understanding of regulatory/ compliance requirements.
* Well-developed ability/aptitude to perform QA reviews with a high level of accuracy; maintain capture rate of 99.5% or greater in identifying documentation inconsistencies
* Record observations in a comprehensive manner to facilitate hand offs and follow ups.
* Proactively liaise with Credit Rating Analysts and partner groups to investigate inconsistencies, discuss MIS policies, procedures and guidelines, and remediate inconsistencies prior to set deadlines.
* Develop subject matter expertise to facilitate educated decision-making and discussions when faced with an exceptional scenario not covered by the process steps
* Collaborate with local and regional team members to solve problems, build consensus on and make recommendations for a path forward when faced with an obstacle or new scenario.
* Actively liaise with team leaders and managers to discuss and resolve open questions and brainstorm ideas/opportunities to improve and strengthen the operating environment
* Build knowledge and understanding of the tactical tools and broader operating environment including the MIS Credit Rating Process and related Policies, Procedures and Guidelines
* Identify and proactively research issues, exceptions, and data discrepancies; escalate as needed and follow up to resolve
* Support the manager with developing and updating process documentation (e.g. guidelines, FAQ’s, manuals). Make recommendations for efficiency opportunities.

Qualifications:
* Postgraduate in any stream with ~3 years of work experience, or graduate with minimum 4 years of work experience, with good academic record
* Prior experience in Quality Assurance profile and/or relevant internship experience a plus.
* Able to confidently follow a complex process and rapidly develop subject matter expertise without the need for continual quality checks on work.
* Excellent attention to detail and ability to complete transactional processes without concentration lapses
* Highly organized and efficient; able to complete multiple in-progress deliverables and move them forward
* Strong performer with aim to learn and grow with the organization
* Strong MS office skills, intermediate to advanced Excel skills and Power Point preferred
* Strong verbal and written communication skills; ability to confidently put across the view point without getting intimidated by seniority or role of the audience
* Solid presentation skills; capable of presenting points in concise and structured manner
* Willing to take ownership and pride in the process and the team’s deliverables, and motivated to provide a high level of service
* Resourceful and proactive, continually seeking ways to make improvements in the process/team/work environment
* Strong interpersonal skills; ability to work well within a team atmosphere as a supportive, helpful team member

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Instructions de demande

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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