SVP Mgr-Account Management

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

The SVP-Manager, Account Management leads the overall account management strategy for the U.S. Public Finance market. This role involves managing a team of professionals to ensure policies, objectives, and initiatives are met. The SVP-Manager, Account Management creates strategies for building client relationships, generating new business, and driving revenue growth. Additionally, the role builds cross-functional relationships with organizational stakeholders to understand products, customers, and the industry.

The SVP-Manager, Account Management is responsible for initiating and promoting a positive relationship with new and existing customers, proactively providing customer service, retaining and growing revenues for the US Public Finance market. The position reports to the MD - Relationship Management for U.S. Public Finance in the Global Commercial Group.

Must be focused on high level strategy and best-in-class customer service.

Qualifications:

• 10-15 year’s business experience, preferably in client relationship, sales, business development or accounting/finance capacity
• Experience managing/mentoring a team
• Strong knowledge of the U.S. Public Finance market, financial institutions and capital markets is required
• Excellent verbal communication skills, strong writing, negotiation and interpersonal skills
• Must be organized, diligent and have the ability to multi-task, with strong time management skills
• Self-starter with strong time management skills and an ability to effectively meet tight deadlines for multiple projects, requiring prioritization and continuous follow-up
• Ability to be proactive and exercise initiatives
• Prefer strong experience in using Salesforce, MS Office, PowerPoint and Excel
• Must be a team player, proactive, with a can-do attitude

Education:

• Bachelor’s degree required, preferably in related field (Economics, Finance, Marketing, and Accounting)

Responsibilities:

• Manage a team of professionals to ensure policies, objectives, and initiatives are met
• Participate in direct issuer calls/visits (as warranted) to enhance account relationships, negotiate fees and illustrate the Moody’s Value proposition
• Adhere to all compliance protocols
• Work independently to handle aspects of business relationships with existing customers and intermediaries
• Lead US Public Finance Account Management team knowledge of Moody’s Ratings processes & products (including sustainability, cybersecurity & digital finance) in order to secure new rating mandates and revenue.
• Negotiate fee and fee terms for complex fee arrangements while maintaining customer satisfaction and retention
• Creative problem-solving skills and ability to diagnose issues and develop solutions
• Lead and participate in various ongoing and ad hoc projects
• Effectively track billing and pricing functions of team
• Interact with internal teams such Compliance, Legal, Pricing, Finance and affiliates of Moody’s
• Position requires travel 4-6 times per year throughout U.S.; also, as needed for customer outreach.
• Work in the New York office a minimum of two days per week to collaborate with internal teams and stakeholders

For US-based roles only: the anticipated hiring base salary range for this position is $192,500.00 - $279,200.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.