Description de l'emploi

Niveau d'expérience: Experienced Hire


  • Engineering & Technology


  • MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Workflow engineer is a subject matter expert and will work with business stakeholders to implement, create, and continuously improve process and integration with other internal business applications. He or She will develop and maintain automation workflows in Atlassian JIRA, Confluence, and other Atlassian products including tool administration and customization. The Workflow Engineer is a crucial role in any organization seeking to streamline its processes and increase efficiency. By designing and implementing effective workflows, the Workflow Engineer can significantly enhance the organization's productivity and overall performance.


  • Develop JIRA templates, complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA
  • Creation of JIRA APIs and webhooks
  • Provide recommendations to various lines of business on best practices and standardization in implementing and leveraging processes within the Atlassian Suite
  • Research and provide recommendations on Atlassian products, plug-ins, and roadmap features for future enhancements to support business objectives
  • Create and design complex Jira workflows including project workflows, security schemes, screen schemes, Jira vocabulary, and permission and notification schemes
  • Maintain a governance plan for JIRA and Confluence
  • Create and configure metrics, dashboards, reports, and advanced filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports
  • Facilitating plugin research, procurement, testing and implementation
  • Support the rollout and onboarding of new teams to Jira Service Management


  • Experience with configuration and administration of Atlassian Products such as Jira service management, Jira Software, Confluence, and key 3rd-party add-ons
  • Experience in administering, customizing Jira projects, building complex workflows and API’s/webhooks integrated with JIRA
  • Excellent communication and interpersonal skills

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody???s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Instructions de demande

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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